400w Wind Generator with Controller Sold to Bulgaria

On August 24, 2023, our company received an inquiry from a customer in Bulgaria. The customer directly wrote his requirements on the inquiry form. He wanted to purchase a 400W vertical axis wind generator.

The client told us that he prefers to communicate via WhatsApp. On WhatsApp, we discussed customers’ actual application scenarios and the power of different models of wind generator.

The customer chose the spiral wind generator and controller after comparison. He thinks this wind turbine has a beautiful shape and can be used for landscaping while generating electricity. We quickly provided him with a quotation and product technical parameters.

After viewing our first quotation, the customer was very satisfied with it. Since we quoted an EXW price, the customer asked us to check the shipping cost to Bulgaria. After that, we gave him the shipping costs for international express delivery from several different companies, and he chose DHL.

The customer is very sensitive to delivery time. He asked us how long it will take for this wind generator to be delivered. It is best to have it in stock. He is anxious to use it. But we don't have it in stock at the moment and it will take about 5 working days to deliver. The customer requires us to write down the delivery date in detail in the PI. After that, we sent the PI to him.

The customer then made the payment on August 29, but the bank never found it. So we told the customer, we will produce first, and we believe him. The customer was very touched. After that, we completed the production on September 1st, and shipped the wind generator with controller completely packaged and shipped to Bulgaria on September 2nd.

At our company, we take great pride in our ability to provide exceptional service and support to our clients. We understand that every client has unique needs, and our team is always ready to provide customized solutions tailored to their needs. If you need wind turbine, please contact us!